Terms & Conditions

Terms & Conditions

Effective Date: December 19, 2025

Welcome to LoreHair. By accessing our website, placing an order, or purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before completing any transaction.

1. General

LoreHair (“we,” “us,” “our”) is a luxury hair extensions and wigs brand. These Terms & Conditions apply to all users of our website and customers who purchase from us. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products & Descriptions

We make every effort to display our products accurately. However, due to lighting, screen settings, and the natural nature of hair, slight variations in color, texture, length, or density may occur. These variations are normal and do not constitute defects.

3. Orders & Payments

  • All prices are listed in the applicable currency and are subject to change without notice.

  • Orders are confirmed only after payment is successfully processed.

  • LoreHair reserves the right to cancel or refuse any order due to suspected fraud, errors in pricing, or product availability.

4. Shipping

Shipping timelines provided are estimates and not guaranteed. LoreHair is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or incorrect delivery information supplied by the customer.

5. Returns & Exchanges

For hygiene and quality-control reasons:

  • All sales are final.

  • We do not accept returns or exchanges on hair products once shipped.

If you receive an incorrect or defective item, you must notify us within 48 hours of delivery with clear photos and your order number. Approved cases will be handled at our discretion.

6. Order Cancellations

Orders cannot be canceled once they have been processed or shipped. Please review all order details carefully before completing checkout.

7. Hair Care Responsibility

Proper maintenance is required to preserve the quality and lifespan of your hair. LoreHair is not responsible for damage resulting from improper care, chemical treatments, excessive heat, or failure to follow recommended hair-care guidelines.

8. Intellectual Property

All content on the LoreHair website—including images, logos, product names, designs, and text—is the exclusive property of LoreHair and may not be copied, reproduced, or used without prior written consent.

9. Limitation of Liability

LoreHair shall not be liable for any indirect, incidental, or consequential damages arising from the use, misuse, or inability to use our products or website.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable to LoreHair’s operating jurisdiction.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us using the information provided on our website.

By using the LoreHair website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.